Plentific incident
Identified service disruption with a third-party provider
Plentific experienced a minor incident on June 21, 2022 affecting Work order management and Locations and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 21, 2022, 07:03 AM UTC
A third-party service that our platform relies upon is experiencing issues. You may notice a degraded performance whilst using the platform. We are monitoring the situation whilst they apply a fix, but you may experience some performance issues with our platform in the meantime. We'll provide an update as soon as we can.
- monitoring Jun 21, 2022, 07:26 AM UTC
The third-party service has deployed a fix for the incident which was affecting our platform. We’re monitoring the fix to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.
- resolved Jun 21, 2022, 08:10 AM UTC
This incident has been resolved. The third-party provider's service is fixed, and we can confirm that our platform is now running as expected. We apologise for any inconvenience caused.