Plentific experienced a minor incident on February 8, 2023 affecting Work order management and Locations and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 08, 2023, 11:16 AM UTC
We’re currently experiencing service disruption related to our platform. Users may be experiencing speed issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.
- identified Feb 08, 2023, 11:22 AM UTC
We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.
- monitoring Feb 08, 2023, 11:37 AM UTC
We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.
- resolved Feb 08, 2023, 11:50 AM UTC
We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.