Plentific experienced a minor incident on August 16, 2023 affecting Work order management and Locations and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Work order managementLocationsPaymentsReporting, data and analyticsAPI & WebhooksNotifications
Update timeline
- investigating Aug 16, 2023, 09:41 AM UTC
We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.
- identified Aug 16, 2023, 10:14 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 16, 2023, 10:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 16, 2023, 10:25 AM UTC
This incident has been resolved.