Plentific experienced a major incident on March 1, 2021 affecting Work order management and Locations and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Work order managementLocationsPaymentsReporting, data and analyticsAPI & WebhooksNotifications
Update timeline
- identified Mar 01, 2021, 04:03 PM UTC
We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.
- resolved Mar 01, 2021, 04:19 PM UTC
We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.