Playvox Outage History

Playvox is up right now

Playvox had 2 outages in the last 2 years totaling 10h 11m of downtime — averaging 0.1 incidents per month.

There were 2 Playvox outages since October 20, 2025 totaling 10h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.playvox.com

Minor February 10, 2026

Users may experience issues logging into Playvox

Detected by Pingoru
Feb 10, 2026, 10:24 PM UTC
Resolved
Feb 10, 2026, 10:54 PM UTC
Duration
30m
Affected: Application/Platform
Timeline · 5 updates
  1. investigating Feb 10, 2026, 10:22 PM UTC

    We’re currently experiencing an outage with our cloud provider that may prevent some users from logging into Playvox. Our engineering team is closely monitoring the situation and working directly with the provider to resolve it. You can track the official status updates from our cloud provider at the link below: https://health.aws.amazon.com/health/status

  2. identified Feb 10, 2026, 10:24 PM UTC

    We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

  3. identified Feb 10, 2026, 10:30 PM UTC

    We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

  4. monitoring Feb 10, 2026, 10:31 PM UTC

    We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

  5. resolved Feb 10, 2026, 10:54 PM UTC

    Our cloud provider has confirmed a full recovery of the service. We have continued monitoring and can confirm that Playvox services are operating normally at this time. This incident is now considered resolved. If you experience any further issues, please don’t hesitate to reach out.

Read the full incident report →

Notice October 20, 2025

AWS Outage Impacting Services in us-east-1 Region

Detected by Pingoru
Oct 20, 2025, 01:15 PM UTC
Resolved
Oct 20, 2025, 10:57 PM UTC
Duration
9h 41m
Timeline · 7 updates
  1. investigating Oct 20, 2025, 01:15 PM UTC

    We are currently experiencing a service degradation due to an ongoing AWS outage affecting the us-east-1 region. This may result in increased latency, errors, or partial unavailability for users in this region. Our engineering team is actively monitoring the situation and coordinating with AWS to mitigate the impact. You can follow the official AWS status updates here: https://health.aws.amazon.com/health/status

  2. monitoring Oct 20, 2025, 02:07 PM UTC

    The platform is currently stable, and services in the affected region are operating normally. Our team continues to closely monitor performance to ensure full recovery and stability. We will provide a final update once the incident is confirmed as fully resolved.

  3. monitoring Oct 20, 2025, 04:01 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 05:00 PM UTC

    We are observing renewed intermittent issues affecting some services. Users may experience occasional errors or degraded performance.

  5. monitoring Oct 20, 2025, 08:06 PM UTC

    We are seeing signs of service recovery, and performance has improved across affected components. However, AWS has not yet issued a final communication confirming full resolution of the underlying issue.

  6. monitoring Oct 20, 2025, 09:52 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Oct 20, 2025, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →