Users may experience issues logging into Playvox

Update timeline

1. investigating Feb 10, 2026, 10:22 PM UTC

   We’re currently experiencing an outage with our cloud provider that may prevent some users from logging into Playvox. Our engineering team is closely monitoring the situation and working directly with the provider to resolve it. You can track the official status updates from our cloud provider at the link below: https://health.aws.amazon.com/health/status

2. identified Feb 10, 2026, 10:24 PM UTC

   We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

3. identified Feb 10, 2026, 10:30 PM UTC

   We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

4. monitoring Feb 10, 2026, 10:31 PM UTC

   We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

5. resolved Feb 10, 2026, 10:54 PM UTC

   Our cloud provider has confirmed a full recovery of the service. We have continued monitoring and can confirm that Playvox services are operating normally at this time. This incident is now considered resolved. If you experience any further issues, please don’t hesitate to reach out.