Lobby API availability impact
Affected: Lobby
Timeline · 2 updates
- investigating Aug 07, 2026, 05:47 PM UTC
We're currently investigating availability drops in Lobby Apis.
- resolved Aug 08, 2026, 04:09 AM UTC
This incident has been resolved.
PlayFab Outage History
PlayFab is up right nowPlayFab had 49 outages in the last 2 years totaling 1511h 11m of downtime — averaging 2 incidents per month.
There were 49 PlayFab outages since June 5, 2025 totaling 1511h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.
Speech Services Api Outage West US
Affected: Party
Timeline · 3 updates
- investigating Jul 23, 2026, 04:11 PM UTC
We're currently investigating an outage with speech services api's in the west us region.
- monitoring Jul 23, 2026, 06:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 07:01 PM UTC
This incident has been resolved.
PlayStream CloudScript Azure Functions Actions Failing Silently
Affected: Event Processing
Timeline · 2 updates
- monitoring Jul 16, 2026, 09:37 PM UTC
Starting at July 16, 2026 4:15 PM UTC, PlayStream CloudScript Azure Functions started failing silently for around over 3 hours. Any title using PlayStream rules to trigger Azure Functions had those functions silently not fire, no error surfaced to the title or player. Direct API calls, other action types, and API availability were unaffected. The issue has been identified and mitigated.
- resolved Jul 21, 2026, 03:24 PM UTC
This incident has been resolved.
Economy V2 - Transfer operations delayed
Affected: Economy (V2)
Timeline · 2 updates
- identified Jul 02, 2026, 07:32 PM UTC
We have identified an issue affecting in-game currency transfers. Transfer operations may be delayed while we implement a mitigation.
- resolved Jul 02, 2026, 08:05 PM UTC
The incident is now resolved
Elevated API latency
Affected: AuthenticationCloud ScriptContentDataEconomy (V2)EventsInventoryLobbyMatchmakingStatistics and Leaderboards
Timeline · 4 updates
- investigating Jun 24, 2026, 01:02 AM UTC
We are currently investigating elevated latencies affecting a portion of API requests, across all APIs.
- identified Jun 24, 2026, 01:52 AM UTC
We have identified an issue causing increased API latency in one of the compute clusters and are re-routing traffic to mitigate the issue.
- monitoring Jun 24, 2026, 02:08 AM UTC
We have completed re-routing traffic from the affected compute cluster, and API latencies are returning to normal.
- resolved Jun 24, 2026, 02:52 AM UTC
This incident has been resolved.
MasterPlayerAccountDeletion Processing Degradation
Affected: Data
Timeline · 3 updates
- investigating Jun 12, 2026, 08:51 PM UTC
Player deletion requests are experiencing processing delays. All requests remain queued and will be processed. We are actively working on improving throughput to reduce the backlog.
- monitoring Jun 15, 2026, 09:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2026, 08:14 PM UTC
This incident has been resolved.
Partial Outage of APIs Due to Throttling Errors
Timeline · 1 update
- resolved Jun 08, 2026, 04:10 PM UTC
Some APIs temporarily received HTTP 429 errors.
Event delays
Affected: Event ProcessingEvents
Timeline · 3 updates
- investigating May 30, 2026, 08:33 PM UTC
All PlayFab events are currently delayed and the team is investigating
- monitoring May 31, 2026, 02:31 PM UTC
A fix has been deployed and we're monitoring the status.
- resolved Jun 19, 2026, 04:12 PM UTC
This incident has been resolved.
Multiple APIs degraded
Affected: AuthenticationCloud ScriptContentDataEconomy (V2)EventsInventoryLobbyMatchmakingStatistics and Leaderboards
Timeline · 5 updates
Delayed event ingestion for Data Explorer basic and advanced.
Affected: Event History & Search
Timeline · 2 updates
- monitoring May 20, 2026, 01:05 AM UTC
An issue has been fixed that was causing ingestion delays for event data to the Data Explorer features in Game Manager. Approximately 25% of titles may have been impacted with up to a 40 minute delay. The issue has been addressed and we are monitoring the ingestion delay recovery.
- resolved May 20, 2026, 03:16 AM UTC
This incident has been resolved.
Economy V2 - Transaction history delayed for a subset of players
Affected: Economy (V2)
Timeline · 2 updates
- identified May 14, 2026, 04:13 PM UTC
A subset of players (~1.5%) may experience delays in their transaction history. We have identified the issue and are actively working on remediation.
- resolved Jun 11, 2026, 06:33 PM UTC
This incident is now resolved. All players should have up-to-date transaction history.
Ongoing degradation of Group APIs
Timeline · 2 updates
- investigating May 05, 2026, 07:22 PM UTC
We are currently experiencing increased Timeouts and Operation Canceled errors for our Group APIs.
- resolved May 06, 2026, 07:47 PM UTC
This incident has been resolved.
Increased 504 error rate across various APIs
Timeline · 4 updates
- investigating Apr 30, 2026, 05:40 PM UTC
We are investigating an increase in error rates starting at 4:10 PM pacific on Wednesday April 29.
- investigating Apr 30, 2026, 05:41 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 30, 2026, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2026, 11:47 PM UTC
This incident has been resolved.
Increased Error Rates for Groups APIs
Timeline · 1 update
- resolved Apr 08, 2026, 04:35 PM UTC
We observed an increase in error rates for Groups APIs between ~2 pm pacific through ~7 pm pacific on Tuesday April 7 (aka 21:00 UTC April 7 - 02:00 UTC April 8). The initial root cause of this incident was a configuration change.
Elevated API latency and connection failures
Timeline · 2 updates
- monitoring Mar 24, 2026, 08:05 PM UTC
A change to API request routing has caused a temporary increase in API latency and connection errors. We have deployed a change to mitigate the impact, and we are observing a return to normal latencies.
- resolved Mar 24, 2026, 10:30 PM UTC
This incident has been resolved.
Elevated Economy Api Error rate
Affected: Economy (V2)
Timeline · 4 updates
- investigating Mar 18, 2026, 06:02 PM UTC
We are currently investigating an increased error rate in Economy apis impacting multiple titles.
- monitoring Mar 18, 2026, 06:24 PM UTC
The issue has been identified and a fix was deployed.
- monitoring Mar 18, 2026, 06:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 18, 2026, 06:47 PM UTC
This incident has been resolved.
Telemetry Events - Custom events sent through WriteTelemetryEvents API were dropped from 3/3 19:05 - 3/5 00:19 UTC
Timeline · 1 update
- resolved Mar 05, 2026, 01:27 AM UTC
Some custom events sent through PlayFab WriteTelemetryEvents API were dropped between 03-03-2026 19:05 UTC to 03-05-2026 00:19 UTC. Our engineers have rolled out a fix, but unfortunately the custom events that were dropped during that window cannot be recovered.
Drop in availability for Client/LoginWith[Platform] APIs
Timeline · 2 updates
- resolved Feb 24, 2026, 09:55 PM UTC
We observed a spike in errors affecting all Client/LoginWith[Platform] APIs. This was caused by a production deployment that was reverted.
- postmortem Feb 24, 2026, 10:41 PM UTC
On February 17, 2026, between approximately 10:00 AM and 11:14 AM Pacific Time, some customers experienced increased failures when calling the Client/LoginWith\[Platform\] APIs. The issue was caused by a code regression that inadvertently removed a required validation check, leading to internal server errors. We mitigated the issue by rolling back the update. ### Impact During the impact window, customers experienced failed login attempts through the Client/LoginWith\[Platform\] APIs, with availability dropping to as low as 93%. ### Root Cause Analysis A recent code change removed a necessary null check, which caused certain requests for these APIs to fail. ### Action Items Rolled back the service update to immediately restore API availability. Deployed a hotfix to correct the code regression. Tests were also added to prevent this issue from recurring.
Failure When Creating New Titles In GameManager
Affected: Console
Timeline · 2 updates
- investigating Feb 12, 2026, 08:11 PM UTC
Short term solution is to sign out of GameManager and sign in again. We are currently investigating the root cause and working on a fix.
- resolved Feb 13, 2026, 07:47 PM UTC
This incident has been resolved.
Delay in processing catalog updates for marketplace offers
Timeline · 2 updates
- investigating Feb 09, 2026, 09:26 PM UTC
This incident has been mitigated.
- resolved Feb 09, 2026, 09:27 PM UTC
This incident has been resolved.
Catalog Ratings Processing Delay
Affected: Economy (V2)
Timeline · 2 updates
- investigating Feb 06, 2026, 11:22 PM UTC
We are currently experiencing delayed processing of catalog ratings. No data has been lost and engineers are working to resolve this as soon as possible.
- resolved Feb 07, 2026, 07:06 PM UTC
Delays have been resolved. Data is up-to-date.
PurchaseInventoryItem api failures
Affected: Inventory
Timeline · 4 updates
- investigating Feb 05, 2026, 08:53 PM UTC
We are investigating an issue with PurchaseInventoryItem. Error responses take the form of InvalidRequest errors beginning at 18:20 UTC.
- investigating Feb 05, 2026, 09:05 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 05, 2026, 10:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 10:24 PM UTC
InvalidRequest errors have subsided.
Delay in scale-up operations for Multiplayer Game Servers
Affected: Request Multiplayer Server API
Timeline · 3 updates
- identified Feb 02, 2026, 08:14 PM UTC
Customers may face delays in scaling up Multiplayer Game Servers across multiple regions
- monitoring Feb 03, 2026, 12:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 03:36 PM UTC
This incident has been resolved.
Delay in Ban Updates
Affected: Authentication
Timeline · 3 updates
Billing Summary - Most recent daily bill estimate may be slow to populate
Affected: Reports