PlayFab incident

Increased latency in user api's

Minor Resolved View vendor source →

PlayFab experienced a minor incident on May 23, 2025 affecting Data, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 10:17 PM UTC
Resolved
May 23, 2025, 11:09 PM UTC
Duration
51m
Detected by Pingoru
May 23, 2025, 10:17 PM UTC

Affected components

Data

Update timeline

  1. investigating May 23, 2025, 10:17 PM UTC

    We have observed increased API latency and error rates starting at approximately 11 am pacific today for the following APIs: UpdateUserData, GetUserData, GetPlayerCombinedInfo and are investigating.

  2. monitoring May 23, 2025, 10:41 PM UTC

    Api latency has returned to normal, we'll continue monitor while investigations continue.

  3. resolved May 23, 2025, 11:09 PM UTC

    This incident has been resolved.