Playbypoint experienced a notice incident on January 24, 2024 affecting Platform, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 25, 2024, 12:38 AM UTC
We are aware of an incident that is currently affecting our platform servers. Web and API traffic could be degraded by this incident.
- monitoring Jan 25, 2024, 12:38 AM UTC
The issue has been identified and fixed. We will continue to monitor.
- resolved Jan 30, 2024, 10:43 PM UTC
While we are equipped to power all of our clubs, an unprecedented surge in traffic disrupted our servers provoking a major outage. Rest assured that we have made the necessary adjustment to ensure this doesn't happen again. To say that we are sorry for the frustration and challenges this may have caused is an understatement. We are genuinely grateful for your trust, patience, and understanding. Thank you.