Playbypoint incident

Cloudflare outage affecting white-label apps and websites

Major Resolved View vendor source →

Playbypoint experienced a major incident on November 18, 2025 affecting DNS, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:47 PM UTC
Resolved
Nov 18, 2025, 03:45 PM UTC
Duration
1h 58m
Detected by Pingoru
Nov 18, 2025, 01:47 PM UTC

Affected components

DNS

Update timeline

  1. investigating Nov 18, 2025, 01:47 PM UTC

    We recommend accessing the platform via app.playbypoint.com to continue your on-site operations. We are actively monitoring Cloudflare (https://www.cloudflarestatus.com) and awaiting a complete resolution.

  2. monitoring Nov 18, 2025, 02:46 PM UTC

    Cloudflare is rolling out a fix, and services are being restored.

  3. resolved Nov 18, 2025, 08:59 PM UTC

    We had been actively monitoring the issue, and it has been resolved on Cloudflare's side. Our white-label domains are now accessible.