Playbook incident

Upload Issues

Major Resolved View vendor source →

Playbook experienced a major incident on July 17, 2026 affecting Playbook Web and Playbook Mobile, lasting 5h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 02:15 PM UTC
Resolved
Jul 17, 2026, 07:35 PM UTC
Duration
5h 20m
Detected by Pingoru
Jul 17, 2026, 02:15 PM UTC

Affected components

Playbook WebPlaybook Mobile

Update timeline

  1. investigating Jul 17, 2026, 02:15 PM UTC

    We're currently investigating an downstream provider issue for our uploading process causing intermittent failures.

  2. monitoring Jul 17, 2026, 04:32 PM UTC

    The downstream provider has fixed their issue. Uploads should stabilize back to normal

  3. resolved Jul 17, 2026, 07:35 PM UTC

    This incident has been resolved.