Platform9 experienced a major incident on June 17, 2019 affecting Platform9 Cloud, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 17, 2019, 08:15 PM UTC
We have identified the issue preventing workloads from being inacessible and are working on a fix.
- monitoring Jun 17, 2019, 08:21 PM UTC
We have issued a fix for the issue at hand and are monitoring all workloads impacted. If you are still experiencing errors accessing your workloads, contact Platform9 Support at support.pf9.io
- monitoring Jun 17, 2019, 08:38 PM UTC
This issue has been resolved. If you are still experiencing connectivity access to your Platform9 control plane, contact Platform9 support at support.pf9.io
- resolved Jun 17, 2019, 08:38 PM UTC
This issue has been resolved. If you are still experiencing connectivity access to your Platform9 control plane, contact Platform9 support at support.pf9.io