Platform9 experienced a major incident on April 23, 2026 affecting Platform9 Cloud, lasting 6h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Platform9 Cloud
Update timeline
- identified Apr 23, 2026, 05:56 AM UTC
An issue has been identified affecting all the PMK Control Planes, and some PMK customers are experiencing service degradation. Our team has identified the issue and is working to implement the fix.
- resolved Apr 23, 2026, 12:14 PM UTC
This incident has been resolved.