Platform9 incident

Management plane API/UI slow or unresponsive

Critical Resolved View vendor source →

Platform9 experienced a critical incident on June 23, 2019 affecting Platform9 Cloud, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2019, 06:36 PM UTC
Resolved
Jun 23, 2019, 07:00 PM UTC
Duration
23m
Detected by Pingoru
Jun 23, 2019, 06:36 PM UTC

Affected components

Platform9 Cloud

Update timeline

  1. investigating Jun 23, 2019, 06:36 PM UTC

    We are investigating an issue with network connectivity to our databases.

  2. monitoring Jun 23, 2019, 06:51 PM UTC

    There was a temporary connectivity issue with our datacenter provider.

  3. resolved Jun 23, 2019, 07:00 PM UTC

    This incident has been resolved.