Platform9 incident

Elevated error rates on some customer management planes

Minor Resolved View vendor source →

Platform9 experienced a minor incident on November 11, 2019 affecting Platform9 Cloud, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2019, 03:30 AM UTC
Resolved
Nov 11, 2019, 06:36 AM UTC
Duration
3h 6m
Detected by Pingoru
Nov 11, 2019, 03:30 AM UTC

Affected components

Platform9 Cloud

Update timeline

  1. investigating Nov 11, 2019, 03:30 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 11, 2019, 04:47 AM UTC

    We have identified the root cause and addressed the issue. We are monitoring the situation. We apologize for the inconvenience

  3. monitoring Nov 11, 2019, 04:47 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 11, 2019, 06:36 AM UTC

    This incident has been resolved.