Platform9 incident

Majority of Free Tier users are unable to access their system

Critical Resolved View vendor source →

Platform9 experienced a critical incident on March 14, 2022, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 12:53 AM UTC
Resolved
Mar 14, 2022, 04:26 AM UTC
Duration
3h 33m
Detected by Pingoru
Mar 14, 2022, 12:53 AM UTC

Update timeline

  1. investigating Mar 14, 2022, 12:53 AM UTC

    We are currently investigating the issue

  2. monitoring Mar 14, 2022, 02:23 AM UTC

    A fix has been implemented and environments should start recovering soon

  3. resolved Mar 14, 2022, 04:26 AM UTC

    This incident has been resolved.