Platform9 incident

Intermittent Management Plane Instability

Notice Resolved View vendor source →

Platform9 experienced a notice incident on April 13, 2024 affecting Platform9 Cloud, lasting 4d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2024, 03:41 PM UTC
Resolved
Apr 18, 2024, 02:33 PM UTC
Duration
4d 22h
Detected by Pingoru
Apr 13, 2024, 03:41 PM UTC

Affected components

Platform9 Cloud

Update timeline

  1. investigating Apr 13, 2024, 03:41 PM UTC

    We're currently investigating an issue related to intermittent management plane instability which may manifest as being unable to login via the UI, API failures, and/or nodes being disconnected.

  2. monitoring Apr 13, 2024, 06:06 PM UTC

    A fix has been implemented and we are continuing to monitor the environments

  3. resolved Apr 18, 2024, 02:33 PM UTC

    This incident has been resolved.