Platform9 incident

Systems degraded

Critical Resolved View vendor source →

Platform9 experienced a critical incident on June 19, 2019 affecting Platform9 Cloud, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2019, 04:18 AM UTC
Resolved
Jun 19, 2019, 04:39 AM UTC
Duration
21m
Detected by Pingoru
Jun 19, 2019, 04:18 AM UTC

Affected components

Platform9 Cloud

Update timeline

  1. investigating Jun 19, 2019, 04:18 AM UTC

    We are currently investigating an issue in the Platform9 Cloud that is impacting customer control planes.

  2. monitoring Jun 19, 2019, 04:32 AM UTC

    The underlying issue has resolved, and we are currently monitoring all impacted control planes.

  3. resolved Jun 19, 2019, 04:39 AM UTC

    All impacted systems are reporting as healthy. If you are experiencing any issues with your Platform9 Control plane, please contact support at support.pf9.io