Platform9 experienced a critical incident on October 18, 2019 affecting Platform9 Cloud, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Platform9 Cloud
Update timeline
- investigating Oct 18, 2019, 07:47 PM UTC
We are currently investigating the issue and will share further updates as time progresses.
- monitoring Oct 18, 2019, 08:08 PM UTC
We have issued a fix to restore connectivity to customer regions. We are monitoring the systems now.
- monitoring Oct 18, 2019, 08:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 18, 2019, 10:39 PM UTC
The incident is resolved. If you are still experiencing any problems, please submit a ticket at pf9.io/support