Platform9 incident

Elevated error rates on some customer Management Planes

Major Resolved View vendor source →

Platform9 experienced a major incident on August 20, 2020 affecting Platform9 Cloud, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2020, 01:00 AM UTC
Resolved
Aug 20, 2020, 02:49 AM UTC
Duration
1h 48m
Detected by Pingoru
Aug 20, 2020, 01:00 AM UTC

Affected components

Platform9 Cloud

Update timeline

  1. investigating Aug 20, 2020, 01:00 AM UTC

    We are currently investigating the issue

  2. monitoring Aug 20, 2020, 01:26 AM UTC

    Customer Management Planes should be available again. We will continue to monitor the situation

  3. resolved Aug 20, 2020, 02:49 AM UTC

    This incident has been resolved.