Planview experienced a minor incident on August 17, 2026 affecting APAC - Portfolios/EA Sydney Datacenter, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- completed Aug 17, 2026, 12:00 PM UTC
On Monday, August 17th, from 0500 to 0700 CDT (2000 to 2200 AEST), the Cloud Operations team will be applying updates to the APAC - Portfolios/EA Sydney Power BI Report Server farm. During this time all reporting will be unavailable. We will be updating to the January 2026 version of Microsoft Power BI Report Server. If you do experience any issues with existing reports please submit a case via https://support.planview.com. Thank you, Cloud Operations
- investigating Aug 17, 2026, 12:56 PM UTC
We are investigating an issue following the recent PBIRS update that is causing a validation error when uploading Power BI (.pbix) files through the Reporting Content Management page. The upload status screen is currently displaying an “Unknown error” message. We are actively investigating the issue and will provide another update as more information becomes available. We appreciate your patience.
- resolved Aug 17, 2026, 01:13 PM UTC
The validation error when trying to upload a Power BI (.pbix) files through the Reporting Content Management screen has been resolved. If you have any issues, please open a case with Support at https://support.planview.com Thank you, Cloud Operations Team