- Detected by Pingoru
- Sep 10, 2026, 06:00 PM UTC
- Resolved
- Sep 10, 2026, 07:00 PM UTC
- Duration
- 1h
Affected: EU - Portfolios/EA Frankfurt Datacenter
Timeline · 1 update
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completed Sep 10, 2026, 07:00 PM UTC
On Thursday, September 10th, from 1300 to 1400 CDT, the Cloud Operations team will be applying updates to the FR - Portfolios/EA Frankfurt Power BI Report Server farm. During this time all reporting will be unavailable. We will be updating to the January 2026 version of Microsoft Power BI Report Server. If you do experience any issues with existing reports, please submit a case via https://support.planview.com.Thank you, Cloud Operations
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 07:07 AM UTC
- Resolved
- Sep 10, 2026, 08:16 AM UTC
- Duration
- 1h 9m
Affected: APAC - Release & Verify Production
Timeline · 2 updates
-
scheduled Sep 10, 2026, 07:07 AM UTC
Release & Verify is currently deploying the release 2.52.4 to production in the following regions: Release & Verify / APAC - Release & Verify Production We expect this release to proceed without any impact to services, though a minor outage is possible.
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resolved Sep 10, 2026, 08:16 AM UTC
R&V - Release 2.52.4 completed successfully
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 11:51 PM UTC
- Resolved
- Sep 04, 2026, 12:07 AM UTC
- Duration
- 16m
Affected: AdaptiveWork - US Sandbox
Timeline · 2 updates
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investigating Sep 03, 2026, 11:51 PM UTC
We are currently experiencing issues within our AdaptiveWork - US Sandbox service. Some users may experience issues connecting to their Adaptive Work environment or longer response times for common actions. We will continue to update this status page as the issue is resolved. If you have further issues and concerns, please reach out to our Customer Care Team at: https://success.planview.com/Planview_Communities_and_Programs/Special_Programs/Customer_Care
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resolved Sep 04, 2026, 12:07 AM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 07:21 AM UTC
- Resolved
- Sep 10, 2026, 07:06 AM UTC
- Duration
- 7d 23h
Affected: APAC - Release & Verify Production
Timeline · 2 updates
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scheduled Sep 02, 2026, 07:21 AM UTC
Release & Verify is currently deploying the release 2.52.3 / BI v1.108.0 to production in the following regions: Release & Verify / APAC - Release & Verify Production We expect this release to proceed without any impact to services, though a minor outage is possible.
-
resolved Sep 10, 2026, 07:06 AM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Aug 29, 2026, 05:00 AM UTC
- Resolved
- Aug 29, 2026, 07:00 AM UTC
- Duration
- 2h
Timeline · 1 update
-
completed Aug 29, 2026, 07:00 AM UTC
The Update Release will be deployed to all environments this Friday to address the issues identified in the release announcements: https://success.planview.com/Planview_PPM_Pro/Release_Information/New_Features_and_Release_Notes/2026_Release_Notes/8What's_New_-_August_2026 If there are any issues, please contact https://support.planview.com and we will promptly address your inquiry.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 06:03 PM UTC
- Resolved
- Aug 25, 2026, 06:17 PM UTC
- Duration
- 14m
Affected: AdaptiveWork - US Sandbox
Timeline · 2 updates
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investigating Aug 25, 2026, 06:03 PM UTC
We are currently experiencing issues affecting US Sandbox. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
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resolved Aug 25, 2026, 06:17 PM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Aug 22, 2026, 05:00 AM UTC
- Resolved
- Aug 22, 2026, 07:00 AM UTC
- Duration
- 2h
Timeline · 1 update
-
completed Aug 22, 2026, 07:00 AM UTC
The New Release will be deployed to All environments this Friday. Release details: https://success.planview.com/Planview_PPM_Pro/Release_Information/New_Features_and_Release_Notes/2026_Release_Notes/8What's_New_-_August_2026 If there are any issues, please contact https://support.planview.com and we will promptly address your inquiry.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 03:41 PM UTC
- Resolved
- Aug 19, 2026, 05:29 PM UTC
- Duration
- 1h 48m
Affected: EU - Portfolios/EA Frankfurt Datacenter
Timeline · 2 updates
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identified Aug 19, 2026, 03:41 PM UTC
Frankfurt farm is currently experiencing a service disruption. Team is working to return service
-
resolved Aug 19, 2026, 05:29 PM UTC
Issue with the Frankfurt Power BI Report farm has been resolved. We will continue to monitor. Thank you, Cloud Operations
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 01:59 PM UTC
- Resolved
- Aug 19, 2026, 03:17 PM UTC
- Duration
- 1h 18m
Affected: EU - Portfolios/EA Frankfurt DatacenterAPAC - Portfolios/EA Sydney Datacenter
Timeline · 2 updates
-
investigating Aug 19, 2026, 01:59 PM UTC
We are currently investigating reports that some users are unable to load datasets or reports.
-
resolved Aug 19, 2026, 03:17 PM UTC
We have identified the issue and Reportfarms are functioning normally. We will continue to monitor.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 12:10 AM UTC
- Resolved
- Aug 11, 2026, 02:00 AM UTC
- Duration
- 1h 49m
Affected: AdaptiveWork - EU Sandbox
Timeline · 2 updates
-
investigating Aug 11, 2026, 12:10 AM UTC
We are currently experiencing issues within our AdaptiveWork - EU Sandbox service. Some users may experience issues connecting to Box Integration Service or longer response times for common actions. We will continue to update this status page as the issue is resolved. If you have further issues and concerns, please reach out to our Customer Care Team at: https://success.planview.com/Planview_Communities_and_Programs/Special_Programs/Customer_Care
-
resolved Aug 11, 2026, 02:00 AM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Aug 08, 2026, 05:00 AM UTC
- Resolved
- Aug 08, 2026, 06:00 AM UTC
- Duration
- 1h
Timeline · 1 update
-
completed Aug 08, 2026, 06:00 AM UTC
The Update Release will be deployed to all environments this Friday to address the issues identified in the release announcements: https://success.planview.com/Planview_PPM_Pro/Release_Information/New_Features_and_Release_Notes/2026_Release_Notes/7What's_New_-_July_2026 If there are any issues, please contact https://support.planview.com and we will promptly address your inquiry.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 07:20 AM UTC
- Resolved
- Jul 29, 2026, 08:49 AM UTC
- Duration
- 1h 28m
Affected: APAC - Release & Verify Production
Timeline · 2 updates
-
scheduled Jul 29, 2026, 07:20 AM UTC
Release & Verify is currently deploying the release 2.52.2 to production in the following regions: Release & Verify / APAC - Release & Verify Production We expect this release to proceed without any impact to services, though a minor outage is possible.
-
resolved Jul 29, 2026, 08:49 AM UTC
Deployment of Release 2.52.2 to PRD AU completed successfully
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2026, 12:19 PM UTC
- Resolved
- Jul 22, 2026, 12:33 PM UTC
- Duration
- 14m
Affected: AdaptiveWork - EU Production
Timeline · 2 updates
-
investigating Jul 22, 2026, 12:19 PM UTC
We are currently experiencing issues affecting EU Production. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
-
resolved Jul 22, 2026, 12:33 PM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Jul 18, 2026, 05:00 AM UTC
- Resolved
- Jul 18, 2026, 08:00 AM UTC
- Duration
- 3h
Timeline · 1 update
-
completed Jul 18, 2026, 08:00 AM UTC
The New Release will be deployed to All environments this Friday. Release details: https://success.planview.com/Planview_PPM_Pro/Release_Information/New_Features_and_Release_Notes/2026_Release_Notes/7What's_New_-_July_2026 If there are any issues, please contact https://support.planview.com and we will promptly address your inquiry.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 05:40 PM UTC
- Resolved
- Jul 20, 2026, 11:44 PM UTC
- Duration
- 7d 6h
Affected: Viz - EU - Production
Timeline · 8 updates
-
investigating Jul 13, 2026, 05:40 PM UTC
All Viz features are functional, but metrics processing is currently delayed in Viz EU Production. Investigation is in progress. We will share a new update no later than 9:30pm CEST.
-
identified Jul 13, 2026, 07:01 PM UTC
We are applying a change to accelerate the metrics processing. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production. We will share a new update no later than 11:30pm CEST.
-
identified Jul 13, 2026, 09:31 PM UTC
The change was successful and we are monitoring the metrics processing while it catches up. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production. We will share another update by 2am CEST.
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monitoring Jul 14, 2026, 01:04 AM UTC
Reprocessing will continue overnight, and we will share another update later in the day when it has progressed further. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production.
-
monitoring Jul 14, 2026, 07:25 PM UTC
Reprocessing is continuing. We will share another update in a few hours. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production.
-
monitoring Jul 16, 2026, 12:22 AM UTC
Reprocessing will continue overnight, and we will share another update later in the day when it has progressed further. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production.
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monitoring Jul 17, 2026, 11:58 PM UTC
Reprocessing will continue over the weekend. It has completed for most customers and we expect it to complete for our remaining customers by early next week. We will share another update on Monday with the progress. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production for some customers.
-
resolved Jul 20, 2026, 11:44 PM UTC
Reprocessing is complete and all data is up to date for all Viz EU customers.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 05:37 PM UTC
- Resolved
- Jul 21, 2026, 04:30 PM UTC
- Duration
- 7d 22h
Affected: Viz US Production
Read the full incident report →
- Detected by Pingoru
- Jul 05, 2026, 06:50 PM UTC
- Resolved
- Jul 05, 2026, 07:11 PM UTC
- Duration
- 20m
Affected: AdaptiveWork - EU Sandbox
Timeline · 2 updates
-
investigating Jul 05, 2026, 06:50 PM UTC
We are currently experiencing issues affecting EU Sandbox. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
-
resolved Jul 05, 2026, 07:11 PM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Jul 02, 2026, 06:06 PM UTC
- Resolved
- Jul 02, 2026, 06:45 PM UTC
- Duration
- 38m
Affected: AdaptiveWork - US Sandbox
Timeline · 2 updates
-
investigating Jul 02, 2026, 06:06 PM UTC
We are currently experiencing issues affecting US Sandbox. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
-
resolved Jul 02, 2026, 06:45 PM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 04:53 PM UTC
- Resolved
- Jul 07, 2026, 01:31 PM UTC
- Duration
- 5d 20h
Affected: Customer Success Center (CSC)
Timeline · 2 updates
-
investigating Jul 01, 2026, 04:53 PM UTC
We are currently experiencing issues with the CSC site. We are actively working with our vendor to resolve the issue and will provide an update once it has been restored. Thank you, Planview Team
-
resolved Jul 07, 2026, 01:31 PM UTC
The CSC site has been restored and is now operating normally. We apologize for any inconvenience this may have caused and thank you for your patience. If you continue to have issues please reach out to Support (https://support.planview.com) Thank you, Planview Team
Read the full incident report →
- Detected by Pingoru
- Jun 30, 2026, 06:44 PM UTC
- Resolved
- Jul 01, 2026, 09:03 AM UTC
- Duration
- 14h 18m
Affected: AP - Logbook ProductionEU - Logbook ProductionUS - Logbook Production
Timeline · 2 updates
-
identified Jun 30, 2026, 06:44 PM UTC
We are currently investigating reports of degraded performance affecting the Logbook feature, which may result in slower load times or intermittent errors for some users. Our team is actively working to identify the root cause and restore normal performance. We will post updates here as more information becomes available. We apologize for any inconvenience this may cause.
-
resolved Jul 01, 2026, 09:03 AM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Jun 21, 2026, 09:20 AM UTC
- Resolved
- Jun 22, 2026, 08:56 AM UTC
- Duration
- 23h 35m
Affected: AdaptiveWork - US Sandbox
Timeline · 3 updates
-
investigating Jun 21, 2026, 09:20 AM UTC
Our AdaptiveWork-US Sandbox environment is currently down. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
-
investigating Jun 21, 2026, 10:11 AM UTC
Our AdaptiveWork-US Sandbox environment is currently degraded. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
-
resolved Jun 22, 2026, 08:56 AM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Jun 20, 2026, 05:00 AM UTC
- Resolved
- Jun 20, 2026, 06:00 AM UTC
- Duration
- 1h
Timeline · 1 update
-
completed Jun 20, 2026, 06:00 AM UTC
The New Release will be deployed to All environments this Friday. Release details: https://success.planview.com/Planview_PPM_Pro/Release_Information/New_Features_and_Release_Notes/2026_Release_Notes/6What's_New_-_June_2026 If there are any issues, please contact https://support.planview.com and we will promptly address your inquiry.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 11:41 AM UTC
- Resolved
- Jun 17, 2026, 01:10 PM UTC
- Duration
- 1h 29m
Affected: AdaptiveWork - US Production
Timeline · 2 updates
-
investigating Jun 17, 2026, 11:41 AM UTC
We are currently experiencing mail issues affecting US Production. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
-
resolved Jun 17, 2026, 01:10 PM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 11:41 AM UTC
- Resolved
- Jun 17, 2026, 01:10 PM UTC
- Duration
- 1h 29m
Affected: AdaptiveWork - EU Production
Timeline · 2 updates
-
investigating Jun 17, 2026, 11:41 AM UTC
We are currently experiencing mail issues affecting EU Production. Our team is actively investigating and working to fix the problem. We apologize for any inconvenience this may cause and will provide updates as they become available.
-
resolved Jun 17, 2026, 01:10 PM UTC
Resolved
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 04:39 AM UTC
- Resolved
- Jun 17, 2026, 06:38 AM UTC
- Duration
- 1h 58m
Affected: US - Release & Verify Production
Timeline · 2 updates
-
scheduled Jun 17, 2026, 04:39 AM UTC
Release & Verify is currently deploying the release 2.52.1 to production in the following regions: Release & Verify / US - Release & Verify Production Release Notes can be found here : https://success.planview.com/?title=release-and-verify/1Release_Notes/Release_%26_Verify_Release_Notes_for_June_2026 We expect this release to proceed without any impact to services, though a minor outage is possible.
-
resolved Jun 17, 2026, 06:38 AM UTC
Release 2.52.1 has been deployed successfully
Read the full incident report →
