Planview experienced a minor incident on August 10, 2026 affecting UK - Portfolios/EA London Datacenter, lasting 7h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- completed Aug 10, 2026, 09:00 PM UTC
On Monday, August 10th, from 1400 to 1600 CDT (2000 to 2200 BST), the Cloud Operations team will be applying updates to the UK - Portfolios/EA London Power BI Report Server farm. During this time all reporting will be unavailable. We will be updating to the January 2026 version of Microsoft Power BI Report Server. If you do experience any issues with existing reports please submit a case via https://support.planview.com. Thank you, Cloud Operations
- identified Aug 11, 2026, 01:18 AM UTC
During post-update validation, we identified an issue affecting one of the reporting workflows. To help ensure a stable service, we are rolling back the PBIRS to the January 2024 version. We are investigating the issue and will provide a new maintenance window for the update once it has been addressed. We appreciate your patience and apologize for any inconvenience Thank you, Planview Team
- resolved Aug 11, 2026, 02:35 AM UTC
Roll back of PBIRS to the January 2024 version has been completed. We will update the status page when we reschedule the upgrade. Thank You, Planview Team