Planful incident

Issues with UK01 Reporting services

Minor Resolved View vendor source →

Planful experienced a minor incident on September 16, 2025 affecting UK01, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 11:31 AM UTC
Resolved
Sep 16, 2025, 11:46 AM UTC
Duration
15m
Detected by Pingoru
Sep 16, 2025, 11:31 AM UTC

Affected components

UK01

Update timeline

  1. investigating Sep 16, 2025, 11:31 AM UTC

    Our monitoring system has generated an alert on “https://uk01.planful.com” Reporting service, some customers might see degraded performance on the reporting functionality. Our operations team is actively working on the issue. We will keep you posted.

  2. resolved Sep 16, 2025, 11:46 AM UTC

    This incident has been resolved.