Planful Outage History

Planful is up right now

Planful had 3 outages in the last 2 years totaling 4h 52m of downtime — averaging 0.1 incidents per month.

There were 3 Planful outages since November 18, 2025 totaling 4h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://planful.statuspage.io

Notice September 9, 2026

In-App Help Content Temporarily Unavailable

Detected by Pingoru
Sep 09, 2026, 10:06 AM UTC
Resolved
Sep 09, 2026, 12:23 PM UTC
Duration
2h 17m
Affected: NA01AU01UK01CAN01AU01DYNUK01DYNCAN01DYNNA03NA04NA06NA07NA09NA10NA11NA12NA14NA15NA01DYNNA02DYNNA03DYNNA04DYNNA07DYNNA09DYNNA11DYNNA12DYNNA14DYNNA15DYNNA16NA16DYN
Timeline · 2 updates
  1. investigating Sep 09, 2026, 10:06 AM UTC

    We are currently experiencing an issue with our in-app Help content. Clicking Help links or the Help icon within the application may return an error or a blank page. We will post an update as soon as service is restored.

  2. resolved Sep 09, 2026, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2026

Issues with UK01 Reporting services

Detected by Pingoru
Aug 06, 2026, 08:53 AM UTC
Resolved
Aug 06, 2026, 08:54 AM UTC
Duration
52s
Affected: UK01
Timeline · 2 updates
  1. identified Aug 06, 2026, 08:53 AM UTC

    Our monitoring system has generated an alert on “https://uk01.planful.com” Reporting service, some customers might see degraded performance on the reporting functionality. Our operations team is actively working on the issue. We will keep you posted.

  2. resolved Aug 06, 2026, 08:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Issues with Planful sites.

Detected by Pingoru
Nov 18, 2025, 12:41 PM UTC
Resolved
Nov 18, 2025, 03:16 PM UTC
Duration
2h 34m
Affected: NA01AU01UK01CAN01AU01DYNUK01DYNCAN01DYNNA03NA04NA06NA07NA09NA10NA11NA12NA14NA15NA01DYNNA02DYNNA03DYNNA04DYNNA07DYNNA09DYNNA11DYNNA12DYNNA14DYNNA15DYN
Timeline · 7 updates
  1. investigating Nov 18, 2025, 12:02 PM UTC

    Our monitoring system has generated an alert on Planful environments and currently Production sites are intermittently not accessible. Our operations team is actively working on the issue towards resolution. We will keep you posted.

  2. monitoring Nov 18, 2025, 12:22 PM UTC

    Currently all the sites are working fine, we continue to monitor from our side. We will keep you posted.

  3. monitoring Nov 18, 2025, 12:41 PM UTC

    All sites are working fine now. Some customers might see intermittent issues. We continue to work on the issue towards resolution. We will keep you posted.

  4. monitoring Nov 18, 2025, 01:10 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Nov 18, 2025, 01:24 PM UTC

    This incident is related to a global outage of CloudFlare. Most of our sites are working fine now. You might see some intermittent issues. Our operations team is working with CloudFlare support and we will keep you posted as and when we have further updates.

  6. monitoring Nov 18, 2025, 02:08 PM UTC

    All our sites are up and running normally. We are continuing to monitor for any further issues.

  7. resolved Nov 18, 2025, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →