Planday experienced a critical incident on July 31, 2025 affecting Web, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Jul 31, 2025, 07:08 PM UTC
We are currently experiencing a service disruption accessing portals via web browser. Our team is working to identify the root cause and we will send an additional update in 30 minutes or as events warrant.
- identified Jul 31, 2025, 07:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 31, 2025, 08:02 PM UTC
The issue affecting web access has been resolved. We apologize for any inconvenience.