Planday incident

Service disruption

Major Resolved View vendor source →

Planday experienced a major incident on August 18, 2025 affecting Web and Mobile App - iOS and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 02:26 PM UTC
Resolved
Aug 18, 2025, 03:00 PM UTC
Duration
33m
Detected by Pingoru
Aug 18, 2025, 02:26 PM UTC

Affected components

WebMobile App - iOSMobile App - Android

Update timeline

  1. investigating Aug 18, 2025, 02:26 PM UTC

    A number of our users currently experience intermittent loading issues. Our team is investigating the issue and we will provide an update within 30 minutes.

  2. monitoring Aug 18, 2025, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2025, 03:00 PM UTC

    This incident has been resolved.