Planday experienced a minor incident on September 26, 2025 affecting Web, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Sep 26, 2025, 11:23 AM UTC
Some Planday accounts may experience slower loading times on certain pages. Our team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes or as events warrant.
- identified Sep 26, 2025, 11:34 AM UTC
The issue has been identified and we're currently mitigation impact for our customers
- monitoring Sep 26, 2025, 12:03 PM UTC
The loading issues have now been mitigated and our team will actively monitor performance for the time being.
- resolved Sep 26, 2025, 03:00 PM UTC
This incident has been resolved.