PKI Signing experienced a critical incident on September 23, 2024 affecting Batavia XBRL Render service, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Batavia XBRL Render service
Update timeline
- investigating Sep 23, 2024, 07:29 AM UTC
We are currently investigating the issue.
- resolved Sep 23, 2024, 07:55 AM UTC
One of our integrators was experiencing an outage in their infrastructure. A fix has been implemented. There might be API requests with XBRL files that have a failed status caused by this issue. We will fix these within the next hours. No action is required.