Pixieset incident

Client Gallery - Gallery Assist Loading

Minor Resolved View vendor source →

Pixieset experienced a minor incident on April 20, 2022 affecting Client Gallery, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2022, 07:45 PM UTC
Resolved
Apr 20, 2022, 08:04 PM UTC
Duration
19m
Detected by Pingoru
Apr 20, 2022, 07:45 PM UTC

Affected components

Client Gallery

Update timeline

  1. investigating Apr 20, 2022, 07:45 PM UTC

    The issue has been identified and a fix is being implemented

  2. investigating Apr 20, 2022, 07:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 20, 2022, 08:04 PM UTC

    We have resolved the Gallery loading error. We will continue to monitor and provide updates as we have them.