Pixieset experienced a minor incident on July 17, 2019 affecting Photo Processing, lasting 5h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Photo Processing
Update timeline
- identified Aug 01, 2019, 05:56 PM UTC
We are currently experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.
- monitoring Aug 01, 2019, 05:57 PM UTC
We have identified the affected services and are waiting for the backlog to clear.
- resolved Aug 01, 2019, 05:59 PM UTC
Photo processing is back to normal once again!