Pixieset experienced a minor incident on June 11, 2020 affecting Email Delivery, lasting 3h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- investigating Jun 11, 2020, 02:56 PM UTC
We are currently experiencing higher than normal email volumes which is affecting email delivery and our engineers are investigating. Rest assured, your emails are in the queue and will be sent.
- monitoring Jun 11, 2020, 05:56 PM UTC
Outbound emails are still slower than usual, but continuing to be sent out - we'll get through all of them soon. Thanks for your patience and we will keep you posted!
- resolved Jun 11, 2020, 06:43 PM UTC
Outbound emails issue has been resolved.