Pixieset incident

Cloudflare DNS issues

Major Resolved View vendor source →

Pixieset experienced a major incident on July 17, 2020 affecting Client Gallery and Mobile Gallery App and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:20 PM UTC
Resolved
Jul 17, 2020, 09:58 PM UTC
Duration
38m
Detected by Pingoru
Jul 17, 2020, 09:20 PM UTC

Affected components

Client GalleryMobile Gallery AppWebsite

Update timeline

  1. investigating Jul 17, 2020, 09:37 PM UTC

    Pixieset is experiencing issues related to DNS with Cloudflare. Our team is aware and investigating.

  2. monitoring Jul 17, 2020, 09:46 PM UTC

    Cloudflare seems to have resolved their DNS issues, and all services are operational. We are monitoring for now.

  3. resolved Jul 17, 2020, 09:58 PM UTC

    This incident has been resolved.