Pixieset incident

Emails not delivered to Gmail addresses

Major Resolved View vendor source →

Pixieset experienced a major incident on December 15, 2020 affecting Email Delivery, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2020, 10:39 PM UTC
Resolved
Dec 16, 2020, 12:18 AM UTC
Duration
1h 39m
Detected by Pingoru
Dec 15, 2020, 10:39 PM UTC

Affected components

Email Delivery

Update timeline

  1. monitoring Dec 15, 2020, 10:39 PM UTC

    Gmail is currently suffering a serious outage and permanently bouncing emails sent to Gmail users. The problem is on Google's side, and is impacting most emails sent to Gmail addresses. We will continue monitoring the situation.

  2. resolved Dec 16, 2020, 12:18 AM UTC

    The Gmail outage appears to be resolved now. Important: If you were impacted by the incident, you will have to resend the messages as the failure was permanent on Google's side.