Pixieset experienced a minor incident on June 18, 2021 affecting Email Delivery, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- investigating Jun 18, 2021, 08:36 PM UTC
We are currently experiencing higher than normal email volumes which is affecting email delivery and our engineers are investigating. Rest assured, your emails are in the queue and will be sent.
- identified Jun 18, 2021, 08:45 PM UTC
The issue has been identified - our upstream email delivery vendor is experiencing sporadic issues at the moment. You do not need to resend your emails - they are in the queue and will be sent as soon as the issues are resolved.
- resolved Jun 18, 2021, 09:04 PM UTC
This incident has been resolved. All queued emails have also been sent.