Pixieset incident

Issues with sites loading

Minor Resolved View vendor source →

Pixieset experienced a minor incident on August 25, 2021 affecting Website, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2021, 06:22 PM UTC
Resolved
Aug 25, 2021, 06:49 PM UTC
Duration
27m
Detected by Pingoru
Aug 25, 2021, 06:22 PM UTC

Affected components

Website

Update timeline

  1. investigating Aug 25, 2021, 06:54 PM UTC

    We are currently investigating the issue.

  2. identified Aug 25, 2021, 06:55 PM UTC

    A subset of client-facing websites were experiencing Error 500. A fix has been implemented and has been resolved.

  3. resolved Aug 25, 2021, 06:56 PM UTC

    This incident has been resolved.