Pixieset experienced a minor incident on August 25, 2021 affecting Website, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Aug 25, 2021, 06:54 PM UTC
We are currently investigating the issue.
- identified Aug 25, 2021, 06:55 PM UTC
A subset of client-facing websites were experiencing Error 500. A fix has been implemented and has been resolved.
- resolved Aug 25, 2021, 06:56 PM UTC
This incident has been resolved.