Pixieset incident

Slow photo processing

Minor Resolved View vendor source →

Pixieset experienced a minor incident on August 31, 2021 affecting Photo Processing, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 06:00 PM UTC
Resolved
Aug 31, 2021, 08:08 PM UTC
Duration
2h 8m
Detected by Pingoru
Aug 31, 2021, 06:00 PM UTC

Affected components

Photo Processing

Update timeline

  1. identified Aug 31, 2021, 07:37 PM UTC

    We are currently experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.

  2. resolved Aug 31, 2021, 08:08 PM UTC

    This incident has been resolved.