Pixieset experienced a major incident on March 28, 2023 affecting Website, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 28, 2023, 08:16 PM UTC
There are current reports of Users experiencing issues with publishing changes on their Website. Our Tech Team is aware of the issue and are currently investigating.
- investigating Mar 28, 2023, 08:29 PM UTC
We are continuing to investigate this issue.
- investigating Mar 28, 2023, 09:32 PM UTC
This issue is still impacting certain users. We're continuing to investigate and apologize for any inconvenience.
- investigating Mar 28, 2023, 10:03 PM UTC
We are experiencing a partial outage impacting Website. We are continuing to investigate and thank you for your continued patience.
- monitoring Mar 28, 2023, 10:45 PM UTC
Everything is back to normal. We will continue to monitor the system. Thank you for your patience!
- monitoring Mar 28, 2023, 10:46 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 28, 2023, 10:48 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 28, 2023, 10:48 PM UTC
This incident has been resolved. We will continue to monitor the system. Thank you for your patience!