Pixieset incident

Pixieset Platform is currently not responding

Critical Resolved View vendor source →

Pixieset experienced a critical incident on October 11, 2023 affecting Client Gallery and Mobile Gallery App and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2023, 07:14 PM UTC
Resolved
Oct 11, 2023, 07:31 PM UTC
Duration
16m
Detected by Pingoru
Oct 11, 2023, 07:14 PM UTC

Affected components

Client GalleryMobile Gallery AppWebsiteStudio Manager

Update timeline

  1. identified Oct 11, 2023, 07:14 PM UTC

    The Pixieset platform is currently experiencing a major outage, which is impacting access to all applications and users' sites/galleries. Our engineering team has identified the issue and a fix is being implemented.

  2. monitoring Oct 11, 2023, 07:25 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 11, 2023, 07:31 PM UTC

    This incident has been resolved. We apologize for any inconvenience.