Pixieset experienced a major incident on October 11, 2023 affecting Client Gallery, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Client Gallery
Update timeline
- identified Oct 11, 2023, 07:56 PM UTC
We are investigating an issue with creating collections/sets and uploading photos in Client Gallery. The issue has been identified and a fix is being implemented.
- monitoring Oct 11, 2023, 08:25 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Oct 11, 2023, 08:55 PM UTC
This incident has been resolved. We apologize for any inconvenience.