Pixieset incident

Temporary delay in photo uploading

Minor Resolved View vendor source →

Pixieset experienced a minor incident on December 13, 2023 affecting Client Gallery, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2023, 09:33 PM UTC
Resolved
Dec 13, 2023, 10:04 PM UTC
Duration
31m
Detected by Pingoru
Dec 13, 2023, 09:33 PM UTC

Affected components

Client Gallery

Update timeline

  1. identified Dec 13, 2023, 09:33 PM UTC

    We are experiencing a delay in photo uploading. Our team is actively working on it, and it should be resolved soon. Photos will upload but may take longer than usual, there is no need to re-upload the files.

  2. monitoring Dec 13, 2023, 09:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 13, 2023, 10:04 PM UTC

    This incident has been resolved. We apologize for any inconvenience.