Pitch incident

PDF export produces large file sizes

Minor Resolved View vendor source →

Pitch experienced a minor incident on July 1, 2022, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2022, 12:17 PM UTC
Resolved
Jul 01, 2022, 02:01 PM UTC
Duration
1h 43m
Detected by Pingoru
Jul 01, 2022, 12:17 PM UTC

Update timeline

  1. investigating Jul 01, 2022, 12:17 PM UTC

    We are currently investigating the issue.

  2. identified Jul 01, 2022, 12:25 PM UTC

    We identified a root cause.

  3. identified Jul 01, 2022, 12:31 PM UTC

    A fix is being implemented.

  4. identified Jul 01, 2022, 12:41 PM UTC

    We are deploying changes to resolve the problem.

  5. resolved Jul 01, 2022, 02:01 PM UTC

    The issue has been resolved and PDF exports are back to their usual size.