Pitch incident

Slow delivery of authentication emails

Minor Resolved View vendor source →

Pitch experienced a minor incident on April 25, 2023, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2023, 01:43 PM UTC
Resolved
Apr 25, 2023, 01:54 PM UTC
Duration
10m
Detected by Pingoru
Apr 25, 2023, 01:43 PM UTC

Update timeline

  1. monitoring Apr 25, 2023, 01:43 PM UTC

    A third party service responsible for sending our authentication emails has been experiencing intermittent delays in email delivery, which impacts the delivery of e.g. passwordless login codes. We are monitoring the situation.

  2. resolved Apr 25, 2023, 01:54 PM UTC

    The issue has been resolved.