Pitch incident

Login issues with upstream provider

Major Resolved View vendor source →

Pitch experienced a major incident on October 30, 2023, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:37 PM UTC
Resolved
Oct 30, 2023, 09:02 PM UTC
Duration
25m
Detected by Pingoru
Oct 30, 2023, 08:37 PM UTC

Update timeline

  1. investigating Oct 30, 2023, 08:37 PM UTC

    Customers are experiencing problems with logins due to an upstream service outage (Auth0). We are investigating the problem.

  2. resolved Oct 30, 2023, 09:02 PM UTC

    Normal operations have resumed, customers are able to log in again to Pitch.