Pitch incident

Icons8 search degraded

Minor Resolved View vendor source →

Pitch experienced a minor incident on November 6, 2023, lasting 38d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 12:46 PM UTC
Resolved
Dec 14, 2023, 05:30 PM UTC
Duration
38d 4h
Detected by Pingoru
Nov 06, 2023, 12:46 PM UTC

Update timeline

  1. monitoring Nov 06, 2023, 12:46 PM UTC

    Adding icons via Icons8 search may return no results due to an ongoing issue with Icons8 search provider.

  2. monitoring Nov 14, 2023, 04:42 PM UTC

    We are continuing to investigate intermittent slowness or empty results when using Icons8 search from Pitch, with ongoing support from the provider.

  3. resolved Dec 14, 2023, 05:30 PM UTC

    Engineering teams have identified the remaining issues. Updates will roll out over the following weeks to resolve the Icons8 search issues.