Pitch experienced a minor incident on December 14, 2023, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 14, 2023, 01:59 PM UTC
We are currently investigating a problem in our systems that causes failures for workspaces and presentations to load and other sync errors.
- identified Dec 14, 2023, 02:10 PM UTC
We identified an issue and are deploying a fix.
- identified Dec 14, 2023, 02:38 PM UTC
We are still working on deploying a fix.
- monitoring Dec 14, 2023, 04:46 PM UTC
The fix has been deployed and we're monitoring as the system is recovering.
- resolved Dec 14, 2023, 05:18 PM UTC
The systems have stabilized and load is back to normal.