Pitch incident

Degraded login and signup functionality

Minor Resolved View vendor source →

Pitch experienced a minor incident on January 14, 2026 affecting Web app and Desktop applications and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 02:39 PM UTC
Resolved
Jan 14, 2026, 02:39 PM UTC
Duration
—
Detected by Pingoru
Jan 14, 2026, 02:39 PM UTC

Affected components

Web appDesktop applicationsMobile applications

Update timeline

  1. identified Jan 14, 2026, 02:36 PM UTC

    We identified that login and sign up using an email code is degraded. While we solve the issue, users should use password, or Google signin if applicable.

  2. resolved Jan 14, 2026, 02:39 PM UTC

    The login and signup issue was identified and resolved.