Pitch experienced a minor incident on January 28, 2026, lasting 18h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 28, 2026, 05:25 PM UTC
Some users with iCloud email addresses may not receive emails including login codes due to email blocking. We are actively working on a fix. Please contact support if you are affected or use an alternative sign-in method if possible.
- monitoring Jan 29, 2026, 11:57 AM UTC
Login codes sent to iCloud emails are unblocked and new requests should work. We will continue to monitor. Please contact support if you still do not recieve codes.
- resolved Jan 29, 2026, 12:00 PM UTC
Login codes are working as expected for iCloud and the issue is resolved