Pitch incident

Degraded application performance

Minor Resolved View vendor source →

Pitch experienced a minor incident on May 12, 2026, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 02:36 PM UTC
Resolved
May 12, 2026, 03:29 PM UTC
Duration
52m
Detected by Pingoru
May 12, 2026, 02:36 PM UTC

Update timeline

  1. investigating May 12, 2026, 02:35 PM UTC

    We are investgating an issue which is causing a "something went wrong" error screen being presented to users.

  2. identified May 12, 2026, 03:10 PM UTC

    We have identified the issue and will be releasing an update soon.

  3. identified May 12, 2026, 03:16 PM UTC

    The web-based version of Pitch will now work after a hard refresh. We will follow up with instructions for users of the desktop app.

  4. resolved May 12, 2026, 03:29 PM UTC

    We have fixed the issue. If you are finding the Desktop app still shows an error, please make sure to update and restart.