Pirate Ship experienced a major incident on May 16, 2023 affecting Pirate Ship App (ship.pirateship.com), lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Pirate Ship App (ship.pirateship.com)
Update timeline
- investigating May 16, 2023, 01:23 PM UTC
We're aware there's an issue and our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!
- investigating May 16, 2023, 02:03 PM UTC
We are continuing to investigate this issue.
- monitoring May 16, 2023, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 16, 2023, 02:51 PM UTC
This incident has been resolved.